Privacy Policy

1. Introduction

Welcome to Aromatique Haven (“we,” “our,” or “us”). This privacy policy outlines how we collect, use, and protect your personal information when you use our website and services. We are committed to ensuring your privacy and protecting any personal information you share with us.

2. Information We Collect

• Contact information (name, email address, telephone number)
• Delivery information (shipping address)
• Transaction details and purchase history
• Payment information (processed through secure payment providers)
• Website usage data and preferences
• Communications with our customer service team

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide order status updates and shipping notifications
• Deliver customer support and service
• Enhance your shopping experience
• Send relevant product recommendations and updates
• Improve our products and services
• Protect against fraudulent transactions

4. Information Sharing

We share your information only with trusted partners necessary to provide our services:

• Payment processors for secure transactions
• Delivery services for order fulfillment
• Analytics providers to improve our service
• Email service providers for communications

5. Data Security

We implement robust security measures to protect your information:

• Encryption of sensitive data
• Secure payment processing
• Regular security assessments
• Restricted access to personal information
• Continuous monitoring of our systems

6. Your Privacy Rights

You have the right to:

• Access your personal information
• Request corrections to your data
• Delete your account and associated data
• Opt-out of marketing communications
• Request information about our data practices

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

8. Updates to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or for legal compliance. We will notify you of any material changes through our website or email.

9. Contact Information

For questions about our privacy practices or to exercise your privacy rights, please contact us at:

Email: privacy@aromatiquehaven.com